Consumer Guarantees Act 1993 (CGA): Protects retail customers by ensuring goods are fit for purpose, of acceptable quality, and match descriptions. You cannot contract out of the CGA for business-to-consumer (B2C) sales.

Fair Trading Act 1986 (FTA): Prohibits misleading or deceptive conduct, false representations, and unconscionable conduct.

Privacy Act 2020: Governs how you collect, use, store, and share customer personal information.

These Terms and Conditions apply to all purchases made through [Your Business Name] (“we”, “us”, “our”) website.

By placing an order, you agree to be bound by these terms.

All prices on our website are stated in New Zealand Dollars (NZD) and exclude GST (Goods and Services Tax) GST is calculated at checkout unless explicitly stated otherwise.

We reserve the right to correct any pricing errors prior to dispatching an order.

Consumer Guarantees: Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993 (CGA). If a product is faulty or fails to meet CGA standards, we will repair, replace, or refund the item as required by law.

Change of Mind: [Specify your policy, e.g., “We do not offer refunds for change of mind, but we may offer an exchange or store credit within 14 days of purchase, provided the item is unused and in original packaging.”]

If you are purchasing products for business or commercial purposes, you agree that the provisions of the Consumer Guarantees Act 1993 do not apply to your purchase.

Subject to your rights under the CGA and FTA, [Your Business Name] is not liable for indirect or consequential loss arising from the use of our products or website.

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts and tribunals.